Patient Information

About the centre

The team of experienced healthcare practitioners and staff at Phillip Medical & Dental Centre are committed to providing quality family medical care. The modern facility provides dedicated General Practice, Dental and Allied Health services as well as Specialists all working hand in hand to deliver holistic patient care. Treatment and procedural areas with Nursing support, a Pharmacy, Pathology and Radiology (X-ray, Ultrasound and CT) complete the centre's offering. The centre is open 365 days a year, offers walk-ins and the majority of services bulk billed.

Address

33 Colbee Court
Phillip ACT 2606
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Telephone

02 6112 7000

Parking

Parking is available on-site free for the first 15 mins, fees apply after that. 

Public transport

Our centre is reached easily by bus. The nearest bus stop is outside the centre on Athllon Drive.

Feedback

This information has been designed to provide patients with relevant and up-to-date information about this practice. For more information, please see our experienced team of receptionist’s and management on site.

Referrals & Engaging with other services

The team of experienced healthcare practitioners and staff at Phillip Medical & Dental Centre are committed to providing high standard and comprehensive medical care to the community.
The Doctors regularly engage with local health services and specialists to optimise your care.

Fees and billing arrangements

The Centre has a combined walk-in service and appointment based system working systematically with each other. Private fees apply to all patient’s that book a GP appointment in the Centre. Walk-in services are bulk billed for concession card holders and minors under 16 years of age, all other walk-in patients that do not meet these requirements, will be privately billed at the rate’s below.
All fees are payable at the time of consultation. General Practitioner Consultation fees for both private and walk-in services that do not meet the requirements of the Centre to be bulk billed for the consultation:

Monday to Friday      7:00 am - 8:00 am    $100.00
Monday to Friday      8:00 am - 8:00 pm    $85.00
Monday to Friday      8:00 pm - 10:00 pm  $100.00
Saturday                 8:00 am - 1:00 pm     $85.00
Saturday                1:00pm-10:00pm        $100.00
All day Sunday and Public Holidays            $100.00

All fees are payable at the time of consultation. Cash, cheques, all major credit cards and EFTPOS are accepted. Private fees may apply to specialists, dental and allied health services and any non-Medicare service item. *Quoted price are for standard consults only. Please refer to our billing schedule page to access the fee’s for extended length consultations both in-hours and out-of-hours.
Medicare rebate’s on the day will be conducted only for patient’s that pay via EFTPOS and that present with their current Medicare Card. Concession Card rates for private appointments:
Concession card holders will be receiving bulk-billing in the walk-in service only. For concession card holders that choose to book an appointment with the Clinic, will attract the discounted rate of $10.00 off their appointment from the standard advertised fee level for non-concession card holders.

Appointments

To book an appointment, call 02 6112 7000 or to book online using Hotdoc or downloading the app by clicking the link down below. All appointments attract the advertised fee depending on their length of appointment and appointment type.

After Hours & Emergency Care

After Hours number phone 0481 616 967
For All Emergencies Phone ‘000’ (triple zero)

Home Visits

Doctors in our centre are available for house calls and external visits to regular patients under certain circumstances with-in an adequate proximity of the Centre. Please see the receptionist or call the Centre to request a home visit.

Telephone Access

Unless it is an emergency, we do not disturb Doctors during consultations with telephone calls. A message can be taken by reception staff and sent to the Doctor electronically for their response.

Recalls/Reminders

The Doctors in this Centre routinely send recalls and reminders to patients by SMS/letter (as appropriate) for follow up consultation and the review of test results. If you do not wish to receive these reminders, please advise your Doctor or reception team. From time to time you may also be provided with information about improving your health and offering you access to preventative health services that are appropriate to your care. If you do not wish to receive these reminders, please advise your Doctor or reception team.

Test Results, Scripts, Referrals & Other Paperwork

For privacy reasons test results are not given out over the telephone. This means that all patients are required to return to the centre to discuss their results during a consultation with a Doctor. You also need to attend the Centre to obtain any referrals, repeat scripts etc. as part of a consultation with a Doctor. Our Receptionists do not have access to your clinical information and are unable to take requests for any of these items.

National Healthcare Schemes

This Centre is part of the following National Healthcare Schemes:

  • E-Health
  • National Bowel Cancer Screening Program
  • Australian Immunisation Register Please speak to your GP for further information.

Patient Feedback

We welcome feedback from patients to help us improve the services at our Centre.
We take your concerns, suggestions and complaints seriously.
Please speak to the Practice Manager or your doctor to discuss your concerns.

If you prefer to fill in our feedback form above please do so.
We believe that problems are best dealt with within the Medical Centre. However, if you feel the need to discuss a matter outside of the Medical Centre, you may contact the Health Care Complaints Commission on (02) 6205 2222 or visit http://hrc.act.gov.au/. You can email human.rights@act.gov.au or post via GPO Box 158 Canberra ACT 2601.

Management of patient health information

Your medical record is private and confidential. It is our policy to maintain the security of personal health information at all times. A copy of our detailed Privacy Policy is available at reception. Our practice is registered to participate in, and supports, the digital My Health Record system, please enquire with our receptionists for further details or visit: https://www.healius.com.au/medical-centres-privacy-policy/ .

Patients who require communication services

Telephone interpreter service and other communication support systems such as AUSLAN are available for patients or doctors. Please inform our Reception team. If you do not understand this information, or require a translation please speak to reception or contact: patientfeedback@healius.com.au

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